Frequently Asked Questions
HealthVape products DO NOT CONTAIN any nicotine, tobacco, THC, or cannabinoids. Our mission is to help people kick harmful nicotine habits with a positive alternative.
Here are just some of the steps we take to ensure that our products are safe: We formulate our proprietary ingredients in an ISO certified and RoHS/SGS compliant laboratory. HealthVape products do not contain diacetyl (the ingredient linked to "popcorn lung"), or acetyl propionyl. We DO NOT use cutting agents (like vitamin E acetate) emulsifiers, or any synthetic agents that alter our proprietary formulations. Our devices are very low power, which means they don't burn or overheat the materials like many large devices can. Our ingredients are to USP and/or food-grade standards. Our hardware is made in ISO certified clean rooms and is RoHS, SGS and CE certified.
Each device contains a liquid vitamin concentrate that is warmed at a low temperature to create a breathable vapor. You activate the heating mechanism when you inhale, and then you breathe in the vitamin-infused vapor. The warming of the liquid concentrate is set at an optimal temperature, producing vitamin-infused vapor can then be inhaled and absorbed through the mucus membranes in your mouth, nose and throat.
It depends on the user, because everyone inhales the vapor differently. Each disposable device should last between 450-500 inhalations, and each pod 4-pack about 800.
We recommend taking up to 20 inhalations per hour, but you can take as many as needed. Depending on how often used and the length of inhale, disposables should last about 1-3 weeks or more. The SOOTHE, when used only nightly before bed can last up to a month.
Of course, this is the best part of HealthVape. Pursue a healthy lifestyle and all your wanderlust while taking your vitamin inhaler with you. Always put it in your carry-on, not your checked luggage. But don’t use it on the plane. The airlines don’t like that!
HealthVape products contain no harmful ingredients and no fillers like vitamin e acetate, no diacetyl, no diketones, and no acetyl propionyl and acetoin. Our vitamin-infused concentrates are delivered through an oil-free, water-soluble carrier base made up of organic vegetable glycerin (VG) which is a vegetable based liquid and propylene glycol (PG) which is commonly used to carry flavor in food products.
We use GRAS, ISO certified ingredients to ensure your safety. The propylene glycol ingredient has been used in food and consumable items for over 50 years, and it is GRAS approved by the FDA. Various studies have been conducted which have shown that "...PG does not appear to pose a significant hazard via inhalation of either the vapor or a vapor/aerosol mixture. In addition, this study also supports previous studies indicating that propylene glycol is not a systemic toxin when administered by inhalation or by other routes." HealthVape devices warm the organic vegetable glycerin and glycol in the water-soluble base at a low temperature to maintain the integrity of the vitamins and supplements. Due to its density, a carrier base that is 100% VG is very thick and heavy and difficult to inhale and exhale effectively. This is why we use a VG/PG blend which is more enjoyable. Click here to view the CFR (Code of Federal Regulations) Title 21 information.
The indicator light will flash 3 times and the device will not produce any more vapor. Be sure you have your next one ready to go so you'll never run out!
The absorption rate can be almost immediate, since you inhale the ingredient-infused vapor through our device. The ingredients do not have to be absorbed through your digestive tract, but rather through the mucus membranes in your mouth, nose and throat.
HealthVape products are not intended for persons under 18 years of age. While our products are completely safe to use and there are no age restricted ingredients, we do not wish to encourage the hand-to-mouth habit that may lead to unhealthy habits, like smoking.
HealthVape devices warm the liquid at a low temperature in comparison to other devices, to maintain the integrity of the vitamins and supplements - about 240°F or 115°C.
Yes, we ship all orders in plain boxes with non-descriptive address information.
Orders are processed within 1-2 business days, orders received before 12:00 PM PST will usually be shipped that business day - note that this processing period is NOT accounted for in the estimated shipping time.
The ESTIMATED shipping time at checkout refers to AFTER the package is received by the carrier, and is not guaranteed.
If you choose the Free US shipping option, your package should arrive 2-5 days from the ship date, depending on your part of the country.
The Priority option should arrive 1-3 days after the ship date. Please note that actual transit time is subject to possible delays beyond our control.
International orders will take longer, typically 1-2 weeks in most cases. We recommend ordering from an international distributor if possible.
We ship anywhere in the United States (with the exception of New York due to recent shipping restrictions) and most other countries.
Yes! If you know your order number you can click here to track it. We’ll send you an email or text once your order is on the way and keep you updated with tracking information and delivery status. If you do not receive this information within 3 business days, please email contact@healthvape.com and we’ll make you our top priority.
We aren't happy if you're not happy, so if you are unsatisfied with your HealthVape experience, simply let us know (email is the best way) within 30 days of your order.
Depending on the circumstance, we can issue a refund or replacement if applicable. This is a big deal - most of the other brands in this space do not offer refunds for used products, charge a restocking fee for unused products, and have an only 15 day return period.
Please click here to read our detailed return policy.
Send us a message
Have a question we missed? Please send us a message and we'll get right back to you.