SOOTHE - Melatonin / Jasmine

Here are just some of the steps we take to ensure that our products are safe:

- We formulate our proprietary ingredients in an ISO certified and RoHS/SGS compliant laboratory.

- HealthVape products DO NOT contain diacetyl, acetoin or acetyl propionyl. We DO NOT use cutting agents (like vitamin E acetate) emulsifiers, or any synthetic agents that alter our proprietary formulations.

- Our devices are very low power, which means they don't burn or overheat the materials like many large devices can.

- Our ingredients are to USP and/or food-grade standards.

- Our hardware is made in ISO certified clean rooms and is RoHS, SGS and CE certified.

We encourage all of our valued customers to use compliant, tested products, as quality and safety are our top priorities. And as always we ask that you please consult with your physician so that you can make the best decision for you.

HealthVape products are not intended for persons under 18 years of age. While our products are completely safe to use, we do not wish to encourage the hand-to-mouth habit that may lead to unhealthy habits, like smoking.

Each device contains a liquid vitamin concentrate that is warmed at a low temperature to create a breathable vapor. You activate the heating mechanism when you inhale, and then you breathe in the vitamin-infused vapor.

The warming of the liquid concentrate is set at an optimal temperature, producing vitamin-infused vapor that is inhaled and can then absorbed through the mucus membranes in your mouth, nose and throat.

We ship anywhere in the United States (with the exception of New York due to recent shipping restrictions) and most other countries. If you are not sure, please be sure to email us before placing your order.

Yes. We ship all orders in plain boxes and bags with non-descriptive return address information.

Yes! If you know your order number you can click here to track it. We’ll send you an email or text once your order is on the way and keep you updated with tracking information and delivery status. If you do not receive this information in a timely manner, please email contact@healthvape.com and we’ll make you our top priority.

Orders are processed within 1-2 business days, orders received before 12:00 PM PST will usually be shipped that business day - note that this processing period is NOT accounted for in the estimated shipping time. 

The ESTIMATED shipping time at checkout refers to AFTER the package is received by the carrier, and is not guaranteed as each carrier can experience delays.

If you choose the 'free domestic shipping' option, your package should arrive 2-5 days from the ship date, depending on your part of the country. The 'Priority' option should arrive 1-3 days after the ship date. Please note that actual transit time is subject to possible delays beyond our control.

International orders will take longer, typically 1-2 weeks in most cases. We recommend ordering from an international distributor if possible.

We aren't happy if you're not happy, so if you are unsatisfied with your HealthVape experience, simply let us know (email is the best way) within 30 days of your order. Depending on the circumstance, we can issue a refund or replacement if applicable. This is a big deal - most of the other brands in this space do not offer refunds if you've opened the box, and even if you have not opened the box, you are still charged a restocking fee, and the return period is usually only 15 days. Please click here to read our detailed return policies.

Have a question we missed? Please send us an email and we'll get right back to you. Thanks!