Shipping policy

Domestic Shipping

In spite of dramatically increasing shipping and logistics costs, we continue to provide FREE domestic shipping for all orders within the USA. 

Any order received before 12:30 pm PST / 3:30 pm EST on Monday to Friday (excluding public holidays) will be shipped the same day.  For example, if an order is placed on Friday at 3:00 PM PST it will ship out on the next business day, which is Monday. If an order is placed on Monday at 12:29 AM PST it will ship by end of day, Monday. Approximate transit time from the date the order shipped is determined by the method of delivery chosen at checkout (First Class, Priority, or Express).  

Please note: The estimated delivery time at checkout refers to number of business days after the processing period. This expected time frame is NOT a guarantee, as delivery services may experience unexpected delays. Expedited shipping costs will not be refunded because an order was not delivered in the exact number of days estimated due to the processing time, or because of weekends or public holidays.


International Shipping

HealthVape ships internationally to some countriesBefore ordering on this website, we encourage you to check our International Ordering page to see if we have a local distributor in your country. 

We encourage our customers to familiarize themselves with any applicable laws, regulations, or taxes that may affect the delivery of your order. HealthVape does not assume responsibility for international shipments that are taxed, lost, held, or stopped by authorities in the receiving country.

A significant Value Added Tax (VAT) may be imposed by the United Kingdom and other receiving countries including Canada. While HealthVape will gladly ship products to most countries worldwide, it is not uncommon for foreign countries to confiscate or refuse HealthVape shipments. Countries, where this has occurred, include Brazil, Singapore, Turkey, and the United Arab Emirates. Please note: Customers choosing to ship HealthVape products directly to those countries will be responsible for the purchase price of the order and all shipping charges. HealthVape will not refund orders stopped by customs. If you suspect your HealthVape shipment may be stopped by customs, we suggest shipping products to a friend in the United States.

HealthVape is proud to serve customers worldwide. Due to increases in international fraud, all foreign transactions exceeding $500 are payable via bank wire transfer only. Please contact us for more information and thank you for being a valued HealthVape customer!

 

UPDATED 2.1.2022